Practical Housing Solutions. Experienced Leadership. People-Centred Results.
CTC Housing is a specialist housing consultancy supporting local authorities, housing associations and other housing providers to deliver high-quality, compliant and customer-focused services.
Who We Are
Founded by housing professionals Nicki Morrison and Dawn Wightman, CTC Housing brings together more than 35 years of experience across housing management, service transformation, operational leadership and organisational development. Having worked extensively within both local authority and housing association environments, we understand the complex challenges facing today’s housing sector and the increasing demands of regulation, performance and customer expectations.
Find out more about Nicki and Dawn ->
How We Can Help
Our approach is simple: we help organisations improve services, strengthen compliance and create positive outcomes for residents and staff. We combine strategic expertise with practical, hands-on support to deliver solutions that work in the real world.
We provide flexible support through:
- Consultancy assignments
- Interim leadership and management placements
- Project and programme delivery
- Service reviews and improvement plans
- Regulatory compliance and consumer standards support
- Tenant satisfaction and customer experience improvements
- Housing management expertise and operational transformation
Our Commitment
At CTC Housing, we believe that successful housing services are built on both compliance and care. We are passionate about helping organisations:
- Simplify processes and reduce inefficiencies
- Strengthen regulatory compliance and governance
- Improve tenant satisfaction and resident engagement
- Enhance service quality and operational performance
- Develop supportive, high-performing teams
- Deliver better outcomes for customers and communities
Whether you need experienced leadership, specialist housing expertise or support to drive meaningful change, CTC Housing provides the clarity, compassion and practical know-how to help your organisation succeed.
